There is no single answer, so you'll need to experiment. The beauty of it is, you have free resources at your disposal, if you choose to use them:
Your Employees Can Have Great Insights
You might be surprised by what your employees...
Coffee shops and restaurants are as much (or more) about customer service than they are about goods and transactions—though the goods need to be good, no doubt. A purely transactional business can succeed without an owner’s presence, but a coffee shop or restaurant needs the owner’s regular involvement. Customers expect it, and staff are more engaged when the owner at least occasionally takes orders, makes coffee and is actively watching over the business.
Beyond your undying attention, following are some good ways to build revenue at your coffee shop or restaurant.
Use loyalty cards. They...
I’ve heard people who are considering opening a coffee shop say things like, “I think it would be fun to own a local hangout,” or “Everyone wants a coffee shop near them, so how can I go wrong?” Or even simply, “I love coffee, so why wouldn’t I love the business?”
While these rationalizations can warm you to the prospect of putting your life savings into a coffeehouse, make sure you have these fundamental characteristics as well:
by Stan Silverman in the Twin Cities Business Journal
Most of us have run into policies at work that don’t seem to make any sense. They impede the ability of the company to implement change and to achieve its goals.
Without the influence or authority to change them, employees are frustrated, wondering why these policies remain in place.
Every company needs policies and procedures to effectively serve its customers or clients, ensure equitable treatment of employees, protect against litigation, and to meet legal and regulatory requirements. Without them, there would be chaos.
What I am...
It may seem excessive or snobbish, but it would be a shame to take a premium specialty-roast coffee or a fine tea and brew it in regular old tap water. Coffee and tea are nearly 99 percent water, making good water quality essential to the final product.
So what makes for good brewing water?
Originally published at phillyvoice.com.
by Brandon Baker
Starbucks, Saxbys, Dunkin' Donuts — at this point, just about every shop in town, artisanal or not, is pushing out some version of cold brew. And, generally, is advertising it (if you haven't noticed by the price) as better than their iced coffee.
But what's the deal? What's the difference between the two, and is one actually better than the other? We reached out to Ross Nickerson, the mechanical-engineer-turned-coffeemaker who opened the Italian Market's Function Coffee Labs in May.
Cold brew is everywhere now, and everyone seems to...
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